At Serengeti & Silk, your privacy is very important to us. This policy explains how we collect, use, and protect your information when you visit our website and make purchases.
Information We Collect
Name, email, shipping/billing address, and payment details when you place an order.
Optional information you provide when signing up for our newsletter or contacting us.
Non-identifying data like browser type or pages visited (through cookies and analytics).
How We Use Your Information
To process and ship your orders.
To communicate with you about your order status or support requests.
To send marketing emails (only if you subscribe).
To improve our website and customer experience.
Protecting Your Information
We use secure checkout and payment processing through trusted third parties (such as Stripe and PayPal). Serengeti & Silk does not store your full credit card details.
Sharing Your Information
We do not sell or rent your personal information.
We only share it with third-party providers when necessary to process payments, ship orders, or comply with legal requirements.
Cookies
Our website uses cookies to improve your shopping experience. You can adjust your browser settings to refuse cookies if you prefer.
Your Rights
You can request access to or deletion of your personal information at any time by emailing info@serengetiandsilk.com.